Customer Service
Open your heart and share your thoughts with us!
For questions about orders, don't forget your order tracking number, e-mail and your best smile. We'll be more than happy to help!
We're online from Monday to Friday, 8am - 6pm EST.
Send us an e-mail:
Dear Customers! Due to Holidays, shipping delays might occur with shipping carriers. We truly apologize for any inconvenience! Happy Holidays! Make your orders in advance
Once your order is shipped, we estimate you will receive your order within 2-5 business days of its ship date if you are located within the continental U.S.
We do not ship on the weekend or U.S. holidays, and don't offer Saturday delivery. Once shipped, you will receive a Shipment Confirmation email with a tracking number. Some orders may be subject to signature requirement upon delivery due to order value. UPS and Fedex usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Please note that UPS and Fedex cannot deliver to P.O. Boxes or APO/FPO addresses.
*Taxes will be added when laws apply.
Our return policy states that you can’t return your purchase as all items are FINAL SALE and cannot be exchanged or returned.
Any duties and taxes paid are nonrefundable.